Fireflies.ai
FreemiumAI App for Smarter Meeting Notes — record, transcribe, summarize, and search every conversation.
An AI meeting assistant that automatically records, transcribes, summarizes, and makes searchable every client call, team meeting, and follow-up across 100+ languages and major video conferencing platforms.
What is it
Fireflies.ai is an AI-powered meeting assistant centered on voice intelligence. A bot named Fred joins scheduled meetings automatically to capture audio and video, transcribe speech in real time, and generate structured summaries with action items. The platform turns conversations into a searchable, analyzable knowledge base.
What it can do
It transcribes meetings on Zoom, Google Meet, Microsoft Teams, Webex, and other platforms in 100+ languages, with a Multi-Language Mode that detects 60+ languages within a single meeting. AI-generated summaries highlight decisions, tasks, and metrics. AskFred — a ChatGPT-like assistant powered by Perplexity — answers questions about past meetings and drafts follow-up emails. Smart Search and Topic Trackers let users find moments across thousands of calls. Conversation Intelligence dashboards provide talk-time analytics, sentiment breakdowns, and team trends. A Chrome extension, desktop app, and mobile apps offer flexible capture options without requiring a bot.
Who is it for
It is built for sales teams automating CRM documentation, recruiters tracking candidate interviews, customer success managers monitoring churn signals, product teams extracting user feedback, and any organization that needs a centralized, searchable record of its conversations.
Key Features
Fred Auto-Join Bot
Fred automatically joins scheduled meetings via calendar integration to record and transcribe without manual setup. Works across Zoom, Google Meet, Microsoft Teams, Webex, GoToMeeting, Dialpad, and more.
Real-Time Transcription
Get live transcripts as conversations happen. Supports 100+ languages with auto-detection of the dominant language, plus a Multi-Language Mode that transcribes 60+ languages within the same meeting.
AI Summaries with Action Items
Receive structured meeting summaries that surface key decisions, metrics, dates, and action items automatically. Unlimited on Pro and above; limited on the free plan.
AskFred AI Assistant
Query past meetings in natural language, generate follow-up emails, tweets, and blog drafts. Powered by Perplexity with web-search capabilities available during live meetings. Consumes AI credits.
Use Cases
Sales call documentation and CRM auto-fill
Sales reps let Fred join every demo and discovery call. AI summaries and action items sync to Salesforce or HubSpot, while AskFred drafts personalized follow-up emails and BANT scorecards automatically.
Recruitment interview tracking
Hiring teams transcribe and summarize every candidate interview, build scorecards with AI Skills, and share key moments with hiring managers. ATS integrations with Greenhouse and Lever keep records in sync.
Customer success churn-risk detection
CSMs use Topic Trackers to monitor mentions of cancellations, competitors, and complaints across renewal calls. Sentiment analysis flags at-risk accounts before they escalate.
Product research feedback extraction
Product managers search across dozens of user interviews to find recurring feature requests and pain points. Topic Trackers alert when specific product areas are mentioned.
Pricing plans
Frequently Asked Questions
Discussion
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